Bus passengers travelling on the number 12, Rhos-on-Sea to Kinmel Bay service last Friday morning were able to voice any concerns they have to the Older People’s Commissioner for Wales and Clwyd West AM Darren Millar.
Darren and the Older People's Commissioner for Wales, Sarah Rochira, decided to make themselves more accessible to older residents by joining them on the morning bus journey.
Darren said:
“The bus surgery was a great success with many issues raised by those on board.
“I like to make myself available to all my constituents, but realise that they can’t always come to me. This was a great way to have a chat with them about issues affecting them without them having to go out of their way to book an appointment.
“I would like to thank Arriva for allowing us to hold the surgery on their service and I hope this is something we can do again in the future.”
The Older People’s Commissioner for Wales, Sarah Rochira, said:
“It was wonderful to spend a morning travelling on Arriva Buses Wales routes with Clwyd West AM Darren Miller, meeting with passengers and hearing from them about just how important the provision is.
“For many older people, their free bus pass and the Arriva network in North Wales and Chester are indispensable lifelines that allow them to meet friends and family, visit the shops, attend GP appointments and remain a part of their local communities.
“Our bus networks are therefore vital to the maintenance of the health, independence and wellbeing of so many older people, especially those that live in isolated, rural locations, and should be seen as the essential community assets they are.”
A spokesperson for Arriva Buses Wales said:
“We were happy to greet our local Assembly Member, along with the Commissioner last Friday. It is pleasing to note their interest in the service we provide and the positive response from our customers.”
Picture Caption: Clwyd West AM Darren Millar and the Older People's Commissioner for Wales, Sarah Rochira, who held a surgery on the Arriva coastal service last Friday morning.